Question 1

What is ZAspot?

Accepted Answer

ZAspot is an app for smart electric vehicle charging with dynamic spot pricing. It helps you automatically charge during the cheapest hours and save up to 40% compared to fixed tariffs.

Question 2

How do dynamic prices work?

Accepted Answer

Electricity prices on the OTE spot market change every 15 minutes based on supply and demand. At night and on weekends, prices are usually 50–70% lower than during peak hours. ZAspot automatically tracks these prices and schedules charging during the cheapest time windows.

Question 3

How much can I save?

Accepted Answer

On average, you can save 30-40% compared to fixed tariffs. With a consumption of 270 kWh per month, this means savings of up to 780 CZK per month (9,360 CZK per year). Specific savings depend on your charging habits and current market prices.

Question 4

Where can I charge?

Accepted Answer

You can charge at all AUTEL charging stations in the ZAspot network throughout the Czech Republic. Find stations in the ZAspot app with information about availability, power, and current price. We support AC charging (7-22 kW) and DC fast charging (up to 150 kW).

Question 5

How does payment work?

Accepted Answer

Payment is automatic through the ZAspot app. We support PayPal, Apple Pay, Google Pay, and credit cards. We charge only the actual energy consumed (price per kWh) plus a service fee of 0.30 CZK/kWh (incl. VAT). No monthly fees. An idle fee may apply after charging ends (AC after 3.5h, DC after 1.5h).

Question 6

Do I need a special contract with an electricity supplier?

Accepted Answer

No, you don't need to change your electricity supplier. ZAspot works independently - you pay spot prices directly for charging at our stations. Your home tariff remains unchanged.

Question 7

Does it work in winter too?

Accepted Answer

Yes, ZAspot works year-round. In winter, dynamic prices are even more advantageous because the difference between day and night prices is usually greater. You can also use the vehicle preheating function during charging, which saves battery energy and increases range.

Question 8

Is it safe?

Accepted Answer

Yes, all AUTEL charging stations are certified and regularly inspected. Each station has protective elements against overload, short circuit, and overheating. Payment is secured with encryption and we don't store any credit card data. We have 24/7 technical support.

Question 9

What is the idle fee?

Accepted Answer

The idle fee is charged when a vehicle remains connected to the charging station after charging has ended. For AC charging, the fee is 1.70 CZK/min after 3.5 hours; for DC charging, 3.50 CZK/min after 1.5 hours. AC charging at night (11 PM–8 AM) is exempt. The fee is shown separately on the receipt.

Question 10

How is the final price per kWh calculated?

Accepted Answer

The final price consists of three components: (1) the current spot electricity price from the OTE exchange, which changes every 15 minutes, (2) distribution fee and station operator markup, (3) 21% VAT. For example, with a spot price of 2 CZK/kWh, the DC station price will be approximately (2 + fees) × 1.21. When the spot price is low or negative, your final price drops too — the app always shows the current real-time price.

Cart

Help & FAQ

Interactive Guide

How to Charge

Support

Frequently Asked Questions