Help & FAQ

ZAspot is an app for smart electric vehicle charging with dynamic spot pricing. It helps you automatically charge during the cheapest hours and save up to 40% compared to fixed tariffs.

Electricity prices on the OTE spot market change every 15 minutes based on supply and demand. At night and on weekends, prices are usually 50–70% lower than during peak hours. ZAspot automatically tracks these prices and schedules charging during the cheapest time windows.

On average, you can save 30-40% compared to fixed tariffs. With a consumption of 270 kWh per month, this means savings of up to 780 CZK per month (9,360 CZK per year). Specific savings depend on your charging habits and current market prices.

You can charge at all AUTEL charging stations in the ZAspot network throughout the Czech Republic. Find stations in the ZAspot app with information about availability, power, and current price. We support AC charging (7-22 kW) and DC fast charging.

Payment is automatic through the ZAspot app. We support Apple Pay, Google Pay, and payment cards (Visa, Mastercard). We charge only the actual energy consumed (price per kWh) plus a service fee of 0.50 CZK/kWh (excl. VAT). No monthly fees or hidden charges.

No, you don't need to change your electricity supplier. ZAspot works independently - you pay spot prices directly for charging at our stations. Your home tariff remains unchanged.

Yes, ZAspot works year-round. In winter, dynamic prices are even more advantageous because the difference between day and night prices is usually greater. You can also use the vehicle preheating function during charging, which saves battery energy and increases range.

Yes, all AUTEL charging stations are certified and regularly inspected. Each station has protective elements against overload, short circuit, and overheating. Payment is secured with encryption and we don't store any credit card data. We have 24/7 technical support.